Return Policy
At Nidhikunj, customer satisfaction is our top priority. We are dedicated to providing you with high-quality products and exceptional service. However, we understand that there may be occasions when you need to return a product. To ensure a seamless and efficient return process, please review our comprehensive Return Policy below.
We accept returns only for products that are defective or have not arrived.
To be eligible for a return, please notify us within 7 days of receiving the product. Timely communication ensures that we can address your concerns promptly and effectively
To initiate a return, please contact our customer service team via email at info@nidhikunj.in.
Provide your order number and a clear description of the issue you are experiencing.
If the product is defective, please include photographic evidence to help us understand the problem.
Once your return request is approved, we will provide you with the return shipping address.
Ensure that the item is securely packed to prevent any damage during transit.
Include a copy of your order confirmation or the packing slip with the returned item to expedite the processing of your return.
Upon receiving the returned product, our team will conduct a thorough inspection to verify the defect.
If the product is confirmed to be defective or has not arrived, we will offer you the option of a refund or a replacement.
Refunds will be processed within 3-5 business days after the inspection is completed
We recommend that you carefully review the product upon delivery. If you notice any issues, please contact us promptly to resolve the matter.
This Return Policy is subject to change without notice. For the most up-to-date. information, please visit our website at Nidhikunj.in
